In the Triangle Growth Offense, knowing the score isn't enough. Let's dive into the stats that really matter.
🎯 Why go beyond basic sales targets?
- Basic targets tell you if you're winning
- Advanced metrics show you how and why you're winning (or losing)
💎 Customer Lifetime Value (CLV): Your MVP Metric
CLV = (Average Purchase Value × Purchase Frequency × Customer Lifespan)
Why it matters:
- 🔮 Predicts future revenue
- 💰 Guides customer acquisition spending
- 🎨 Helps tailor marketing strategies
📈 Boosting your CLV:
- 🆙 Increase average purchase value • Cross-selling • Upselling • Premium offerings
- 🔁 Improve purchase frequency • Loyalty programs • Subscription models • Regular engagement
- 🌳 Extend customer lifespan • Exceptional customer service • Continuous value addition • Building strong relationships
💸 Return on Investment (ROI): Your Efficiency Scorecard
ROI = (Net Profit / Cost of Investment) × 100